Shipping policy

Shipping Policy

This Shipping Policy explains how orders are processed and delivered when you purchase from Duskologist (“we”, “us”, or “our”).

Shipping times depend on your location and selected shipping method.

Estimated delivery times (after processing):

UK: 4–10 business days

United States: 3–7 business days

Delivery times are estimates and not guaranteed.

Shipping costs are calculated at checkout based on:

Destination

Order size and weight

Shipping method

Any applicable shipping fees will be shown before you complete your purchase.

For international orders:

Customs fees, import duties, and taxes are not included in the product or shipping price

These charges are the responsibility of the customer

We are not responsible for delays caused by customs processing.

Once your order has shipped:

You will receive a shipping confirmation email

Tracking information will be provided where available

Please allow 24–48 hours for tracking updates to appear.

Customers are responsible for providing accurate and complete shipping information.

If an order is returned due to an incorrect or incomplete address:

We are not responsible for replacement or refund

Additional shipping fees may apply to resend the order

If your order is delayed or appears lost:

We will work with the carrier to investigate

If you order multiple items:

Products may be shipped separately

You may receive multiple tracking numbers

If you have questions about shipping, please contact:

Email: duskologistcontact@lureas.com

By placing an order, you agree to this Shipping Policy.